Privacy Policy

• Personal Information
  • We consider all information you provide to us, including but not limited to name, title, phone number, and email address as confidential personal information.
  • We collect personal information to:
    • Provide you with additional information about our products and services at your request.
    • Ensure correct billing.
    • Contact you about updates, new features, and additional modules that become available with your subscription.
    • Respond to technical support inquiries.
  • Lab Logs, Inc does not give, sell, trade, or otherwise provide your personal information to third parties, partners, or outside entities.
  • Subscribers to Lab Logs, Inc may collect personal information from their employees when they use the Lab Logs, Inc system. This personal information is used to:
    • Deliver software access.
    • Record compliance data.
    • Send system notifications
    • Respond to technical support inquiries.
  • Lab Logs, Inc’s policies on personal information apply to individual subscribers, institutional subscribers, and all employees of subscribers.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • By providing a telephone number and submitting this form, users consent to be contacted via SMS text message. Message & data rates may apply. Users can reply STOP to opt out of further messaging.
• Cookies
  • Lab Logs, Inc uses cookies throughout its website. Cookies are essential to the functioning of this website, as well as many others.
  • When you log in to Lab Logs, Inc, you receive a cookie. This cookie remains until you close your web browser. This cookie verifies your logon information. If cookies are blocked, you may not be able to use Lab Logs, Inc’s software platform.
  • When you browse the Lab Logs, Inc site, you receive a cookie. This helps us refine our website to better inform visitors of our products and services.
• Ownership of Reports
  • Reports that are generated through Lab Logs, Inc are to be viewed only by authorized users on your account.
  • Lab Logs, Inc Technical Support staff have the ability to view these reports but are bound to do so only in response to technical questions received from you.
  • From time to time, Lab Logs, Inc will access aggregated, anonymous activity data, which may include data provided by you, to improve the quality of our system.
• Ownership of Uploaded Materials
  • Lab Logs, Inc. ’s support staff can view data logs but are bound to do so only in response to technical questions you submit.
  • Copyright clearance and infringement prevention are the responsibility of the uploading party. Please reference standard fair-use policies if you are looking to include copyrighted, non-original material in your system data. Electronic Lab Logs, Inc. is not responsible for copyright infringement by its users or for obtaining copyright clearance for system data. At the request of the copyright holder, Electronic Lab Logs, Inc will remove any and all infringing material.
• Additional Questions
  • Questions, concerns, and clarifications regarding the Lab Logs, Inc privacy policy may be addressed to: security@lablogs.co